Process Improvement Specialist

About us:

Bulwork is the first IT recruitment agency in Bulgaria, and it has had a stable presence in the market for the last 24 years. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.

Our client:

A very stable and leading company that is part of an integrated financial institution with extensive long-term experience and established best practices in the markets in Bulgaria and Europe. They offer diverse financial products and services and are now focused on significant digital transformation initiatives.

The company is constantly expanding its team for the office in Sofia, Bulgaria, and we are looking to recruit for them a very responsible and experienced professional to hold the position of a:


PROCESS IMPROVEMENT SPECIALIST


Your responsibilities:

- Implementation and support process optimizations, operational efficiency improvements, and Lean transformations across company processes and business areas.
- Conduct diagnostics of the internal processes, including floor observations, process mapping, data collection, and analysis, while collaborating with line managers.
- Development and presentation of proposals on process efficiency, KPIs, and organizational workflow.
- Assistance of the managers and their teams in designing future processes and implementing the proposed improvements.
- Measurement of the impact of process changes and fostering a continuous improvement culture.

Requirements:

- Bachelor’s or Master's degree in an economic or IT-related field;
- Previous experience in process management and process optimization activities;
- Knowledge of Lean or Six Sigma methodology and tools;
- Excellent overall computer literacy (MS Office - MS Excel, MS PowerPoint, etc.);
- Experience in projects related to analysis, change, and implementation of operational business processes in a fintech, insurance, or banking institution;
- Strong analytical, problem-solving, and communication skills incl. the ability to present your ideas and to expire the audience;
- Certification or knowledge of Six Sigma is an advantage but it is not mandatory.

The company can offer:

- Very good salary and excellent annual performance monetary bonuses;
- Opportunities for learning and professional development – additional internal/external courses and certification;
- Additional health, life accident, and pension insurance;
- 25 days annual paid leave;
- Sports card and food vouchers;
- A HYBRID model of work;
- Flexible start and end of the working day.
- Last but not least, to be involved in brand-new projects of the company!

If you are looking for new career challenges, don't look any further but apply immediately! Please send us your CV in English or your LinkedIn profile immediately!

The confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).

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